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Current information on
maintenance work,
bugs or hotlines

The following overview lists the latest website announcements.

Important
information & announcements

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23.04.2026, 06:00 - 09:00
Our website is unavailable due to maintenance work.

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Status: 21.05.2026 | Current notice

Our website is currently experiencing technical difficulties. As a result, there may be restrictions on submitting forms and uploading documents. We are working hard to find a solution.

As soon as this message is no longer visible on the website, the problem will be solved. 
Please make sure to update the website regularly (via CTRL+F5 on the keyboard). 

If you have any further questions about the website / our invoice upload, please contact our Service Desk: 

Contracting: 0621-1788-1788 or abrechnungssupport@hays.de 
Temp: 0621-1788-1354 or servicedesk@hays.de 

We apologise for this inconvenience and thank you for your understanding. 

Your Tserv TBUS Service Desk Team


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Status: 19.05.2026 | Current notice

You may currently experience delays when loading our website.

We are already working on a solution to restore the usual performance as soon as possible.
Thank you for your understanding.

Please try again later if necessary.


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Current notice

We are currently experiencing issues with our email delivery.
We are working hard to resolve the issue.

Once this message is no longer visible on the website, the problem will have been resolved.

We apologize for the inconvenience and thank you for your understanding.


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24.12.2025 - 01.01.2026
Hays wishes you and your family a happy holiday season. Please note that our offices will be closed during the above period.
In urgent cases, our service desk will be available by telephone on 27 December 2025 from 8 a.m. to 2 p.m.
Queries regarding invoice upload / queries regarding MyTime
Questions about master data contracting
Questions about ESS (Employee Self Service)
Questions about travel expenses / Concur
Questions about ESS Switzerland
Alternatively, you can also use our digital assistant. Use the speech bubble symbol at the bottom right.

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Status: 16.12.2025 | Warning against fraud

Due to current events, we would like to point out that we do not publish job offers via WhatsApp or Facebook, do not contact you via WhatsApp to conduct interviews and do not request any payments or payment data from our candidates during an application process or job search.

Unfortunately, there are individuals who improperly use our company name for corresponding attempts of abuse. They impersonate Hays employees via their profiles on social networks such as LinkedIn. 


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There are currently no reports.