Payment Operations Expert (m/f/d)
Responsibilities
- SEPA Credit Transfers & Instant Payments: Design and oversee the infrastructure for standard and instant credit transfers (SCT Inst)- Ensure 24/7/365 processing capability with a target execution time of under 10 seconds, in compliance with the latest EU mandates
- Direct Debits (SDD): Lead the operational lifecycle for SEPA Direct Debits (Core and B2B), from mandate management to technical execution and collection
- Payment Exceptions & Returns: Establish robust workflows for handling "R-transactions"(rejects, returns, refusals, and reversals)
- Payment Case & Exception Management: Build a high-performance case management system to resolve processing anomalies and complex transactional issues
- Investigations: Lead the resolution of cross-bank payment inquiries and customer disputes, ensuring timely and professional communication with partner banks and regulators
- Payment Reconciliation & Settlement: Ensure 100% accuracy in the daily reconciliation between our Internal Core Banking System and market infrastructures (EBA Clearing,Deutsche Bundesbank/Target2)
- Liquidity Monitoring: Partner with Treasury to monitor settlement account balances, ensuring sufficient funding for all outgoing payment cycles
- Operational Setup: Define Standard Operating Procedures (SOPs), select payment processing tools, and recruit a team of experts from scratch
- Regulatory Compliance: Ensure all operations strictly adhere to PSD3/PSR, ISO 20022 standards, and German ZAG requirements
- STP Optimization: Drive a culture of Straight-Through Processing (STP), minimizing manual intervention through automation and high-quality data standards
Profile
- Senior project experience with retail banks within the operational field
Benefits
- Support before, during and after project deployment
- Well-known customer
- Simple time recording
About Hays
True financial experts are rare, in great demand and therefore have a high market value. Whether it's in Accounting, Controlling, Corporate Banking, Interim Management, Treasury or Risk Management – Hays will open doors for you and advise you completely free of charge regarding your next career move. By drawing on your interests and personal expertise, we will find the right job for you. Register with us and reap the benefits of interesting job offers that match your skills and experience. We look forward to hearing from you!
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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