QA Engineer for Conversational AI and Test Automation (m/f/d)
Responsibilities
- Work on structured regression and acceptance testing for a multi-country conversational AI product
- Plan and execute UI testing across web and mobile, including layout, interactions and visual correctness
- Conduct manual and exploratory testing of AI-driven conversational flows (multi-turn behaviour, routing, fallbacks, quick replies, response correctness)
- Validate conversational behaviour across stateful, backend-connected flows
- Plan, execute, and maintain regression and acceptance test cycles across web, mobile, admin, and backend layers
- Write, maintain, and execute automated tests for web and mobile, including end-to-end and end-to-mock scenarios
- Apply and maintain mocking strategies to support testability of backend-dependent flows
- File detailed defect reports including environment context, conversation identifiers, reproduction steps, and evidence
- Contribute to AI evaluation workflows, including reviewing test traces and evaluation outputs
- Provide evidence-based QA sign-off in release-cycle-driven UAT and QA processes
Profile
- Experience in software testing with both manual and automated testing
- Strong web test automation skills using Cypress or equivalent frameworks
- Experience with mobile test automation using Appium or comparable frameworks
- Experience working in structured, ticket-driven environments with formal UAT and QA sign-off
- Solid understanding of end-to-end and end-to-mock testing and mocking concepts
- Ability to read and contribute to test harness code in JavaScript, Python, or Kotlin
- Familiarity with financial services / banking environments
- Knowledge of relevant regulatory frameworks (e.g. MiFID II, PSD2, GDPR, EU AI Act) and their impact on testing
- Clear communicator, comfortable collaborating cross-functionally and flagging blockers early
- Experience using AI tools (e.g. Copilot, Claude) to support testing workflows is an advantage, as well as familiarity with Databricks or MLflow
Benefits
- International client
- Remote work possible
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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